Current Openings
    IT Security Specialist
    (10 - 16 yrs.)
    Dubai - United Arab Emirates
    Keywords: IT Security Specialist, It Security, Information Security, Security, System security, ISO, ISO 27000, CEH, CISSP, CISA, ITIL
    Role Purpose: We are looking for IT Security Specialist for Dubai, UAE Job Role & Purpose: • Provides advice and guidance on security strategies to manage identified risks and ensure adoption and adherence to standards. Obtains and acts on vulnerability information and conducts security risk assessments, business impact analysis and accreditation on complex information systems. • Investigates major breaches of security, and recommends appropriate control improvements. Contributes to development of information security policy, standards and guidelines. Applies and maintains specific security controls as required by organisational policy and local risk assessments. Investigates suspected attacks and manages security incidents. Uses forensics where appropriate. Acting as single point of contact for security related program for internal and external stake holders. Main Responsibilities: IT/Information Security Strategy • Work with Group IT Infrastructure Head to contribute in developing IT/Information Security strategy and roadmap for the business, aligned with the business strategic goals and the business operating model. • Contribute to security strategy and architecture by identifying gaps, evaluating, recommending and implementing solutions. • Support the implementation of the IT/Information Security strategy aligned to business strategic priorities Information Security Program • Identifying, Developing, and maintaining information security policies, procedures and guidelines to meet the current needs and based on ISO 27000 standard. • Assist IT business units in identifying the vital business functions, assessing the CIA aspects and recommending necessary controls, preparing cost/budget. • Identifying and documenting the industry standard compliance requirements ex: PCI-DSS, Data Protection etc. and bring into the attention of management along with possible recommendation of controls. • Assist IT management in performing audit on information security policy & procedure compliance/ assurance. • Improving security posture by performing or facilitating vulnerability analysis, identifying issues and coordinating to implement controls, policies and procedures. Mentoring IT team members, answering technical and procedural queries from various state holders. • Working with technical teams, business units, project teams including vendors to ensure security standards, policies and procedures are integrated into their design and processes. • Participate in preparing business cases, solution evaluation and selection, RFP preparation, budgeting etc. to in a security consulting role to ensure the security aspects are integrated or taken care. • Leads suitable information security awareness, training & educational activities. IT Security Operations • Acting as SPOC for all security related initiatives for internal and external stake holders. • Monitoring and analysing security alerts, logs and distributing information to security, technical and business unit management personnel on defined need basis. • Monitoring and reviewing the logs, status of controls implemented for availability and continuity of critical assets (ex: backup and replications, Backup, HA DR logs, tests and drills etc.) in coordination with the respective technical teams. Providing periodic updates/reports and escalations to management as defined for any exceptions identified. • Monitoring Security Incident & Event Management once implemented and initiating necessary actions, escalations based on identified patterns of malicious activity. • Collect information and report on measures, KPIs, CSFs and KRIs related to Information/IT Security management as defined by management. Security Incident Management • Maintaining and developing security incident response plan, incident models and perform awareness and training for the people handling the security incidents at various levels. • Incident handling at the primary level following the developed and approved incident handling models. Develop new incident models on need basis and submit to management review and approval. • Performing initial assessment for breaches, collecting the forensics and recommending procedures for containment of breach without compromising collection of evidence wherever possible along with preparation of incident reports. Further evaluate, recommend and assist in implementation of approved security controls, tools and solutions based on incidents and oversight.
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    Manager – IT Applications
    (12 - 14 yrs.)
    Dubai - United Arab Emirates
    Keywords: Manager – IT Applications, PMP, IT application, SAP ERP Implementation, CRM
    Role Purpose: Overall management of SAP ERP and other IT applications. Plan, design, develop and implement the ERP and other related applications that is flexible and scalable by configuring, maintaining and optimizing all related database, source code, integrated systems and other third-party applications and thereby ensure a robust platform for business operations. Responsibilities • Lead and implement corporate strategy projects within IT / Organization as required and ensure the successful delivery of those systems with a clear ROI • Lead IT business application projects and responsible for designing new system adoption and implementation roadmap to ensure optimum utilization of existing applications by driving the same across departments. • Identify study and analyze new requirements for Applications / Automation to improve the process flow of various functional departments. Designing the application requirements and taking up with the vendors for development and implementation based on necessary approvals. • Develop and maintain strong working relationships with key stakeholders/users at all levels to understand their business drivers and work with the systems analyst to understand requirements and deliver/promote technical solutions as appropriate. • Provide subject experience, implementation skills for ERP, Customer Relationship (CRM) and other cloud based solutions • Ensure that the suite of existing and future proposed global business systems (ERP, CRM, IT Service, Business Intelligence, Document Management, Intranet and integrated Communications) are fully deployed, supported and well communicated within the business • Responsible for Maintaining the Compliance on the Application Licenses • Administer and monitor maintenance and support agreements. • Generate application user lists and assure all critical systems access is appropriate; complete Quarterly User Access Audits. • Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting. • Provides the technical oversight and leadership necessary to accomplish work with necessary understanding and alignment with peer unit leaders. • Ensure change control for all business applications and conduct thorough System/UAT testing prior to a full and controlled release • Responsible for project budgets and while ensuring that expenditure and resources are tracked throughout the project lifecycle and remains within project tolerance. • To develop and maintain system documentation and procedures that includes but is not limited to Application Support Procedures System and Technical Configuration Documentation User Training for new systems • Provide technical expertise in the development of new and existing applications, which includes assessing the requirements of new workflows and liaising with different stakeholders at all touchpoints to ensure business needs are fulfilled and project timelines are met. • Provide support outside core hours for extended support during project implementations when required by the business • Deliver outputs set by the Group IT Head within agreed and acceptable timelines, quality standards and cost measures. • To manage and develop data integrity and security standards for the systems, co-coordinating requests for access within agreed parameters. • To organize regular meetings with system users to maintain a working awareness of their service operations • Manage and plan a schedule for the safe introduction of new releases/patches to meet service requirements. • Establish application service performance and benchmark metrics as part of regular system performance reviews
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    Internal Auditor
    (3 - 6 yrs.)
    Dubai - United Arab Emirates
    Keywords: Internal Audit, Internal Auditor, SAP FICO, SAP
    Role Purpose: • Planning Scope and Procedures for audits and selection and development of appropriate audit procedures for supervisor/manager approval. • Preliminary Survey :development and preparation of the survey approach. • Audit time Budget : Ensure establishing a practical budget, completing work on time and evaluating performance and variance. • Planning Memo : Review assistant input and document thorough and complete approved plan for specific audits after obtaining general guidelines from manager. • Audit Programs/Development/changes : With manager approval, develop audit programs necessary to promote effective audit coverage. • Field Wok : Perform all field work in a competent and professional manner. Provide evidential support for all report recommendations. • Identifying System control Points : Document controls or perform expert review of work by assistants. • Work-papers : Prepare selected work-papers and review assistants’ work-papers. • Interim Recommendations : Prepare recommendations for auditee consideration; review and evaluate assistants’ recommendations, considering materiality, performance to audit and documentary evidence. • Closing Conference : Prepare or review agenda of recommendations and comments. Conduct with support from assistants. • Report Preparation Prepare or review detailed recommendations and comments for materiality and relativity of forms, • Summary Memo : Prepare or review final summary memo based on review and evaluation of input by assistants. Submit future audit planning recommendations. • Performance Evaluation : Complete timely performance evaluations for assistant on audit and reviews evaluations with them (if applicable). • EDP : Apply, in appropriate circumstances, knowledge of basic EDP audit techniques. • Procedures-Audit/company : Demonstrate complete comprehension and ability to (1) assess validity of existing policies and procedures and (2) recommend sound alternatives. • Decision making responsibility, conclusions : Demonstrate capacity and evidence for effective decision making and drawing sound conclusions. • Review and approve payment vouchers after verifying supporting documents to ensure its validity, accuracy and correctness. • Review and approve certain transactions such as debtors’ write-off, inventory write-off and employee incentive payments after ensuring compliance to the respective policies.
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    Digital Marketing Specialist
    (4 - 8 yrs.)
    Dubai - United Arab Emirates
    Keywords: Digital Marketing, Pay Per Click, Search Engine Marketing, Search Engine Optimization, Google Adwords, Google Analytics
    Role Purpose: RESPONSIBILITIES: • Key Accountabilities o Grow the digital marketing and ecommerce strategy for various retail and lifestyle brands within ESAG (Easa Saleh Al Gurg Group) o Lead the development and implementation of all digital marketing strategies including SEO, SEM, PPC and display, affiliate marketing, mobile marketing, retargeting, email, and social. o Drive online customer acquisition strategy o Identify new channels and evaluate new technologies that are relevant to the Group • Optimisation o Develop, manage and optimise end-to-end performance of all eCommerce and non-eCommerce websites o Manage key processes to support eCommerce merchandising, marketing and operations o Draft customer journey flows and carry over conversion-oriented cart abandonment plans o Implement user experience developments and recognise potential functional issues o Manage customer reviews and strategise to maximise conversions o Optimising content for SEO and social media platforms such as Google GMB, Twitter and LinkedIn o Run and analyze A/B tests • Digital Analytics and Insights o Develop dashboards, report templates and perform in-depth performance analyses o Present insights to decision makers through regular update meetings or when requested, ensuring the understanding of strategic recommendations and action plans o Perform audits and site monitoring processes o Provide advice on digital marketing KPIs and data definitions including ROAS (return on ad spent/ROI), ecommerce business forecasting and planning o Use relevant tools to monitor performance and make recommendations for improvements o Analysis of related issues such as inventory allocation, returns and fraud • Vendor management o Management of digital agencies and media buying partners o Website development partner – improvements, hosting issues, domain management, etc. • Other responsibilities o Mobile marketing strategy: including in-game, location-based and SMS marketing o Develop and integrate content marketing strategies o Write and dispatch email marketing campaigns o Manage contact database and assist with lead generation activities
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    Technician - Home Appliances
    (5 - 10 yrs.)
    Dubai - United Arab Emirates
    Keywords: Home Appliances, Repair & Maintenance, Repair Technician, Service Technician
    Role Purpose: Job Purpose and Scope: To visit customers site for call to diagnose & resolve technical problems to customer satisfaction. Main Job Responsibilities: Plan visits as per service calls assigned by Call centre agents • Call customers for appointment and other related required information • Log the service call in system & keep updating as per the workflow. • With prior appointment ,visit customer home/site to diagnose & solve technical problems. • In case spare parts is required, advice customer on the estimated cost & take prior approval/advance payment for placing request for spare parts. • Responsible to carry vital replace components required to repair the appliances & log them on use for audit purpose. • Ensure collection of defective parts of appliance under warranty from customers. • Responsible to raise manual/Tax invoice & collection of payment/submission of the cash to the assigned call centre team member • ensuring completion of job closure within defined TAT (Turnaround Time). • Ensure company car is maintained well • Wherever required inform customer on new product prices/accessories & book the sales Ensure customer place is kept clean/no damage • To strictly adhere to all procedures and comply with safety, other procedure & policy of the company.
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    Sales Executive/Engineer - Fire Protection
    (4 - 8 yrs.)
    Muscat - Oman
    Keywords: Sales Engineer, Passive fire, Fire glass, Fire curtain, fire stopping boards, Architects, Consultants, Contractors, Business units, Manufacturers, Sales, Project Sales, CAD, Construction drawings, Fire Protection
    Role Purpose: We are hiring for Al Semsam for the position of Sales Executive/Engineer - Fire Protection The candidate will be responsible for securing fire protection contracts and profitably increasing the fire protection market share in Oman. The role would involve providing Architects/Consultants/Contractors system solutions based on their Passive fire requirements at sites. Understand Passive fire protection well enough to explain it to prospective customers including contractors, owners, managers, engineers, and plant managers. Experienced in Selling passive fire protection systems like Fire glass/ Fire curtain/ fire stopping boards etc. Coordinating with Principals and obtaining specifications done on projects, followed down to the contractor to be converted into a successful order. Build Relationships with Architects/Consultants/Contractors and foster existing customer relationship. Formulate and develop sales goals, plans and procedures, then implement and use those sales strategies. Coordinate effectively with existing business units/manufacturers while seeking and establishing new prospective relationships. Ensure awareness of upcoming projects and opportunities in order to maximize order intake. Provide timely reports to the management in line with the organizational guidelines.
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