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Job Description
Reconciling complex customer accounts and follow up the variations with sales team and customer.
Performing thorough account analysis, reducing aged debt by communicating and negotiating with the customers and managing risk by making arrangements for repayments through problem-solving and creative thinking
Proper reconciliation of customer's deductions pertaining to Contractual, Non Contractual ,GRV etc.
Releasing the sales orders from the credit block as per the credit policy.
Performs accounts receivable collection, in line with the Credit Control Policies & Procedure of the company.
Liaising with customers, as well as internal personnel including the sales team.
Send out monthly customer statements/letters/invoices as required.
Verify the credit application and submit request to create new customer accounts in SharePoint.
Create new Customer accounts in SAP & Route PRO
Update Customer Trade License in SharePoint
Apply for AECB Report for new customer creation.
Ageing review with the sales team for the collection of overdue & due balances according to agreed credit terms.
Maintaining customer relationships to avoid legal and regulatory risks.
Respond promptly and completely to both client and internal enquiries.
Block customer account as per credit policy
Monitor and escalate uncollectible customer accounts.
Monitoring debtor balances to ensure a reduction in debtors DSO.
Ad-hoc duties as assigned by the Credit Manager.
Skills
Data Analysis
Credit Management
Customer Relationship Management.
Job Details
Preferred Candidate
About This Company
